Shipping policy

Shipping Policy

This shipping policy pertains to the delivery of products purchased on the Petite Amé website, hereinafter referred to as "the website," and applies to customers worldwide.

  1. Shipping Options and Rates

We offer various shipping options and rates to meet your needs:

  • International Standard Shipping: We provide international standard shipping at a fixed rate. The rate depends on the country where you place the order. The estimated delivery time for international standard shipping varies depending on your location and may vary.
  • International Express Shipping: For customers desiring faster delivery, we offer international express shipping at a higher rate. The estimated delivery time for international express shipping varies.
  1. Delivery Times

We aim to process and ship orders as quickly as possible. The estimated delivery time depends on the chosen shipping option, your location, and external factors. Please note that international deliveries may take additional time due to customs and import processes.

  1. Delivery Area

We deliver worldwide. Please be aware that some countries may have restrictions on certain products or impose import duties that may apply to your order. It is the customer's responsibility to be aware of such restrictions and duties.

  1. Tracking Orders

Once your order is shipped, you will receive an email with a tracking number allowing you to monitor the progress of your delivery.

  1. Delivery and Receipt

It is the customer's responsibility to receive the order at the specified delivery address. If you are unable to receive the order, the courier will leave a notification with instructions for further steps.

  1. Returns and Incorrect Deliveries

For information on returns and incorrect deliveries, please refer to our return policy.

  1. Contact Information

If you have questions about our shipping policy or need assistance regarding a delivery, you can contact us at info@petiteamestore.com.

Thank you for choosing Petite Amé for your baby and children's clothing purchases. We strive to deliver your orders in a timely and efficient manner in accordance with this shipping policy.